Unable to Void a Payment. Void Button on Payments is Greyed Out.

 

Below are the reasons due to which Void Button is disabled on the Payment Workbench form.

1. Payment is Reconciled

When the status of the Payment is 'Reconciled' then the void button will be greyed out. To void a payment, first note the statement number from the show field from the payment then go to cash management and find the statement, and then unreconciled the payment. After this Void Button will be enabled.

2. Prepayment Application / Un-application

If the void button is disabled on a payment and that payment is of Prepayment Invoice then we need to make sure that prepayment is not partially or fully applied. Only after unapplying of prepayment from the invoice, you can void the payment. Until then the void button will be greyed out.

Accounts Payable Trial Balance

 

Accounts Payable Trial Balance is a standard report that displays the data for the creditors according to the parameters given in Report Definition.
Here we can design the Report Definition according to the business requirements.

Below are the steps to create a report definition and then use it in the 'Accounts Payable Trial Balance' standard report.

Step 1: Go to "Open Account Balance Listing Definitions"

Click on Create

Here we give a proper code and naming conventions and select the ledger for which you want to select the values. 
Here we have "Defined By" which has two values "Segment" and "Accounting Flexfield". In Segment, you can select any particular segment of COA for which the report will populate data for all the active code combinations in which that segment value is used. we have taken this in the above example. In Accounting Flexfield, you have to pass the exact Code Combination for which the report will populate the data for that combination only and nothing else.

Now after that select the Journal Source for which data has been posted in GL and then select the Segment and its values for which the business wants the balances.

Now we submit the report with our report definition. Here we can submit both a Summary and a Detail Report.

We can also customize this report and use the same definition we have created above.